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A practical guide built on years of experience supporting 25,000+ professionals
condensed into one actionable framework.
And How to Fix It
A practical guide for HR directors and L&D leaders to turn training into behaviour change and real business impact.
By Fabienne Renders, People Development Expert
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You invest time, budget, and energy into learning programmes. You launch them with hope, but a few months later, nothing has really changed. If you recognise two or more of these signs, you are not dealing with a training issue, you are dealing with a strategic design challenge.
People return to work after training and do nothing differently. The classic 'knowing-doing gap'.
You struggle to connect learning initiatives to performance priorities and business outcomes.
Leaders are not visibly involved: they do not model, reinforce, or follow up.
Training is mostly isolated sessions with little pre-work or follow-up.
Programmes focus on information transfer rather than mindset and behaviour change.
This free e-book gives you a practical framework for diagnosing and fixing the most common reasons learning programmes fail to deliver results.

How to close the 'knowing-doing gap' and design for real application on the job
How to connect L&D to performance priorities and business outcomes
How to turn leaders into active champions of development
How to shift from isolated sessions to structured learning journeys
How to design learning experiences that create lasting mindset and behaviour shifts
The hidden lever: the five core L&D capabilities required for transformational learning
AI Accelerator ideas to speed up application, reinforcement, and measurement
Years of experience
in learning & development
Professionals impacted
across global organisations
Industries served
from SMEs to multinationals

About the Author
Fabienne is a learning and development expert and strategist with 30+ years of experience designing and implementing learning strategies and programmes for global organisations.
Throughout her career, she has designed and developed training programmes in interpersonal, management, and leadership skills for more than 25,000 professionals across sectors.
Her work is driven by a simple conviction: learning should not be a one-off event, but a catalyst for growth.
Trusted & Recognised
“Fabienne successfully set up our Learning Academy from scratch and implemented our LMS, while acting as a strong sparring partner and trusted advisor across the organisation. She brings creativity, business understanding and delivers real value to HR and L&D. I would hire her again without hesitation.”
Bianca Simjouw
Global HR Director, Certis Belchim
“Fabienne has been instrumental in driving a renewed Talent Management approach. She creates strong organisational focus, secures stakeholder buy-in and navigates complex challenges with great diplomacy. With her structured, step-by-step approach, she consistently delivers results that make a real difference. A highly impactful professional I strongly recommend.”
Claudia Poels
Former VP HR, Telenet
“Fabienne combines expert knowledge with strategic thinking and pragmatic execution, ensuring ideas translate into tangible results. With a strong understanding of client needs, she delivers sustainable, business-oriented solutions. Her creative, forward-thinking approach has enabled the integration of new trends into our learning initiatives.”
Christiane Plusquin
Senior Career & Mobility Partner, AG Insurance
“Fabienne is an expert in leadership and management development, making a real difference in organisations. She is a fast thinker who anticipates challenges early and delivers sustainable, in-depth solutions. She combines strong analytical and results-driven skills with a deeply human approach. A rare combination that truly sets her apart.”
Ann Baeke
Author and Leadership Expert
“I had the pleasure of working with Fabienne and I can confidently say she is an exceptional professional. Her expertise and knowledge in Learning & Development are truly impressive, and she consistently demonstrates a strong understanding of the latest trends and best practices. Fabienne brings great enthusiasm and passion to her work, which is contagious. She has a unique ability to inspire and motivate those around her, creating a positive impact on the team.”
Laetitia Fieu
Vice President Human Resources, Acadian Seaplants
“It was a pleasure working with Fabienne on our training tool implementation at Certis Belchim. Her dedication and expertise proved invaluable in leading the initiative. She effectively leveraged the tool, delivering outstanding results for the company. Her stakeholder engagement drove success and enabled expansion across multiple departments.”
Milan van Velzen
Customer Success Manager, MobieTrain
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